Information about the cancellation/rescission policy
1. Right to cancel/terminate
You have the right to cancel this contract within 14 calendar days without justification.
2. Cancellation period
The cancellation period will expire 14 calendar days from the day you, or a third party indicated by you and other than the insurance company, acquired the material possession of the goods.
3. Notification
To exercise the right of cancellation, you must notify (Name of Jimdo Shop Owner's shop / business, Address, plz and country, phone number and email address) of your decision to cancel the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use the model cancellation form attached here, although its use is not mandatory.
4. Compliance with the cancellation period
To comply with the cancellation period, it is sufficient that the communication regarding the exercise by you of this right is sent before the cancellation period expires.
5. Consequences of cancellation
If you terminate this contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a different delivery mode than the less expensive ordinary delivery mode that offers) immediately and no later than 14 calendar days from the date you inform us of your decision to terminate this contract. We will proceed to make said refund using the same payment method that you used for the initial transaction unless we expressly agree to another form of a refund with you. In either case, you will not incur any expenses as a result of the refund.
6. Right of retention
We may withhold the refund until we have received the goods, or until you have presented proof of the return of those goods, depending on which condition is met first.
7. Return of merchandise
You must return or deliver the goods to us directly at [insert the shop/business name and geographical address, where applicable, of the person authorized by your business to receive the goods], without any undue delay and, in any case, no later than within 14 calendar days from the date you tell us of your decision to cancel the contract. The deadline will be considered to have been met if you return the goods before the deadline has expired.
8. Cost of returning merchandise
You must bear the costs of returning the goods.
9. Compensation in the event of a decrease in the value of the goods
You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and operation of the goods.
Model withdrawal form
If you want to terminate this contract, feel free to fill out this form and send it back to us.
For the attention of [here the trader’s name, geographical address and, where available, his fax number and e-mail address are to be inserted by the trader]:
I / We (1) hereby notify that I/we (1) terminate/terminate (1) my / our (1) sales contract for the following goods / for the provision of the following service (1), ordered/received (1) the day, Name of the consumer (s), Address of the consumer (s), Signature of the consumer (s) (only if this form is notified on paper), Date
(1) Delete the option that does not correspond.